- BEFORE I BOOK MY RENTAL CAR.
We bring and collect the car anywhere on Crete. We can bring the rental car at any airport, port, accommodation or hotel/villa or your private house on Crete.
Yes. All our Customers enjoy the 100% Full Insurance Package, in which the deductible/self Risk is 0 Euro.
All reservations are confirmed within 5 minutes. If making a last minute reservation (pick up within the next 48 hours) we strongly suggest you contact our reservations service 0030-6975980449 (wats app).
You can make a reservation till minimal 1 day before the pickup day.
You receive the car with a certain quantity of fuel and you return the car with again the same quantity.
There are no mileage restrictions. Unlimited mileage included in the rental price.
- AFTER I BOOK OR RECEIVE MY RENTAL CAR.
No. There is no prepayment required to book a car with us.
You pay the full amount of rental when you receive the car on Crete by Cash or Credit Card.
Yes, you can change your booking via Modify reservation. Information or change of flight information is free of charge. For any other changes, an administration fee of 20 Euro is applicable.
Yes, we offer 24/7 emergency road assistance which means you can call our emergency line every day, 24 hours a day. The number is +30-6976787451.
We will replace the car with a new one as soon as possible!
Keep in mind that if an assistance is required because of a breakdown or damage that is the driver´s responsibility, the car might not be replaced.
Yes of course, we can extend this reservation for you in no time. In order to do so, please call 0030-6976787451 or viawatsapp: 0030-6975980449. Our customer service is here to help!
If your rental car breaks down due to a mechanical failure and it is not drivable, be sure to get to a safe place out of traffic. Then, call us 0030-6976787451 or via watsapp: 0030-6975980449 and we will help you with the towing process.
- PICK UP & DROP OFF MY RENTAL CAR
When you receive the car at your accommodation, a representative of our car rental company will wait for you at the reception or outside of your house/ villa if there is no reception. Keep in mind that this can be around 15 minutes before or after the appointed time. Please activate your mobile phone at least 1 hour before the appointed time. This way we are able to reach you if necessary.
When you receive the car at the harbor of Heraklion, Chania or Sitia, a representative of our car rental company will be waiting for you at the gangway of the boat, carrying a sign with your name.
When you receive the car at the airport of Chania or Sitia, a representative of our car rental company will be waiting for you in the arrival hall, carrying a sign with your name.
-When you receive the car at Heraklion airport: This will be done at our own parking lot (Just 3 min walking distance from arrival hall). This can be reached as follows: Outside of the arrival hall you cross the pedestrian crossing at the main road. You walk to the right (at the left hand side of the road) until you see at the end at your left hand side the entrance of the parking of AUTOTOURS with the walkway with yellow railings and the column of Crete Holidays and the kiosk.
We bring and collect the car anywhere on Crete. We can bring the rental car at any airport, port, accommodation or hotel/villa or your private house on Crete.
-Valid drivers licence of all the drivers & Passport or ID.
*Check law and regulations, in case you need an International driving License to drive in Greece.
- EXTRAS & EQUIPMENT FOR MY RENTAL CAR
No, not all of our cars are equipped with GPS.
You can rent one by us or you can easy download the map of Crete via Google maps and travel around using just your smartphone with no costs.
You will get also from us one Free road map for Crete!
To rent a car with us you have to be at least 21 years old. For 21- 23 is available only group Economy- A & B.
All of our groups are available from 23 years of age .